Category Archives: Loyalty
Jump the Queue With the New Giapo Loyalty App
Giapo, known around the world as one of the most innovative gelato stores in the world, headquartered in Gore Street in Auckland, has just launched a new loyalty app for smartphones, both iOS (Apple) and Google (Android). You should download … Continue reading
Would You Like Some Help Writing Your Business Blog or Story for 2020?
So many people tell me they need to write blogs, articles and other material for their website or other marketing output. They know customers want to do business with people and feel they have a relationship with them, and that … Continue reading
Amazon is Coming to Australia and Retailers are Worried
They should be worried. As I discussed in my blog last week called The Blockbuster Effect, and countless previous blogs, you can’t expect, even at the bottom of the planet, to have the luxury of continuing doing business the same … Continue reading
About 100 DOT workers now testing digital driver’s licenses – KCRG
AMES — Someday, workers at an Iowa driver’s license station may ask, “Do you want a regular license, or an app for your smartphone?” That “someday” could actually be only a short time away. Sourced through Scoop.it from: http://www.kcrg.com Your … Continue reading
Nice One Orcon
Originally posted on Luigicappel's Weblog:
Why is it that the little things are so hard? Why do I really dislike credit departments? Do you know how yours talks to your customers? So today I got home after a long…
7 Cool things that airlines could do with Google Glass that would add value
See on Scoop.it – Location Is Everywhere Ever heard of an airline staff receiving and checking in a passenger at the counter using cutting-edge technology like Google Glass or a smartwatch? Yes, this is now a reality. The facility is … Continue reading
iBeacons and the future of retail shopping: Consumers are ready, but are retailers?
See on Scoop.it – Location Is Everywhere Not only do most people now use mobile apps to help them shop in stores, but more consumers would rather consult their smartphone for input than a sales associate. Luigi Cappel‘s insight: Relevance … Continue reading
10 Thoughts on Customer Focus, It’s Not All About You (Read Time 2:46)
What would your business look like without customers? What does your business look like to your customers? How much time do you spend actually listening to your customers and trying to understand not only their needs, but also their perception … Continue reading
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