Tag Archives: Customer relationship management

10 Thoughts on Customer Focus, It’s Not All About You (Read Time 2:46)

What would your business look like without customers? What does your business look like to your customers? How much time do you spend actually listening to your customers and trying to understand not only their needs, but also their perception … Continue reading

Posted in Business Consultant, Customers, eBook, Loyalty, Marketing, People | Tagged , , , , , , | Leave a comment

6 Ways to Win Over Retail Customers Who are Price Checking with Apps

Retail customers are in your store, asking personal friends and social media connections about the products you have for sale. Yesterday I blogged about what they were doing and about people checking out products in your stores and then 1 … Continue reading

Posted in Business Consultant, Mobile Apps, Proximity Based Marketing, Retail, SmartPhone, Social Media, The Location Guru | Tagged , , , , , , , , , , , | 4 Comments