Tag Archives: Customer

10 Thoughts on Customer Focus, It’s Not All About You (Read Time 2:46)

What would your business look like without customers? What does your business look like to your customers? How much time do you spend actually listening to your customers and trying to understand not only their needs, but also their perception … Continue reading

Posted in Business Consultant, Customers, eBook, Loyalty, Marketing, People | Tagged , , , , , , | Leave a comment

They’re Stealing My Customers!

One minute you have a perfect business, everything is going fine and the next minute BLAM, some upstart entrepreneur is taking your customers away from you. How can they do that?  This morning I wrote a blog about Uber, the … Continue reading

Posted in Business Consultant, Consultant, Customers, Fleet Management, GPS, Location Based Consultant, Loyalty, The Location Guru | Tagged , , , , , , , , , , , , , , | 5 Comments

10 Great Ideas to Grow Your Retail Business Engaging With Customers

Retail is a location based business, but technology is having a major impact on it in many ways. Here are links to some of my most popular blogs lots of ways that you can take advantage of mobile and location … Continue reading

Posted in Business Consultant, Business Intelligence, Customers, GPS, Location Based Consultant, Restaurant, Retail, SoLoMo, The Location Guru | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | 5 Comments

6 Ways to Win Over Retail Customers Who are Price Checking with Apps

Retail customers are in your store, asking personal friends and social media connections about the products you have for sale. Yesterday I blogged about what they were doing and about people checking out products in your stores and then 1 … Continue reading

Posted in Business Consultant, Mobile Apps, Proximity Based Marketing, Retail, SmartPhone, Social Media, The Location Guru | Tagged , , , , , , , , , , , | 4 Comments

Advertisers zeroing in on where, as well as who, you are

See on Scoop.it – Location Is Everywhere Advertisers crank up location-based, geographic targeted campaigns on cross-referenced data Luigi Cappel‘s insight: Funny really, the information has been there for a long time for large organisations like utility companies. They have had … Continue reading

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