Tag Archives: how to engage with customers

I Agree that Loyalty Should Be More About Engagement Than Acquisition

A new retail survey on Customer Loyalty programs by Colloquy had some really interesting results which merit consideration by retails and destination businesses. One of the most interesting things to me was the definition of engagement in a loyalty program, … Continue reading

Posted in Business Consultant, GPS, Hospitality, Location Based Consultant, Loyalty, Mobile Apps, Proximity Based Marketing, Restaurant, Retail, SmartPhone, SoLoMo, Tourism | Tagged , , , , , , , , , | 2 Comments