Category Archives: Customers

Congratulations to Countdown on their new Proximity Based Marketing App

For a number of years I’ve been prodding retailers to take advantage of location services on people’s smartphones with several blogs including some looking at the grocery industry. I was disappointed when they dropped their old app, but delighted to … Continue reading

Posted in Best Practice GPS, Business, Business Consultant, Business Intelligence, Checkins, Customers, Foresight, Future, Futurist, geospatial, GPS, GPS Apps, GPS Tracking, grocery, New retail ideas, retail apps, retail survival, retail systems, Uncategorized | Tagged , , , , , , , , , | Leave a comment

An Opportunity for Aucklanders to Improve their Communications Skills

It seems to me that whenever there is a problem, whether it is family or friends, work, community or at a global level, a lot of it is to do with communication and mostly misunderstandings that are easily fixed. Of … Continue reading

Posted in Auckland, Business, Business Consultant, Collaboration, Communications, Customers, Intelligence | Tagged , , , , , | Leave a comment

Sometimes I think I should become a proof-reader. Whatever happened to editors?

I see it everywhere and it drives me nuts. Whether it’s printed or digital newspapers, books by top authors, articles, or in this header from FOX. News services stand out the most because you expect good spelling and grammar from … Continue reading

Posted in brand, Business, Business Consultant, Business Writing, Consultant, Customers, eBook, Editor, good books, Marketing, News, Proof reader, writing | Tagged , , , , , , , , , , | Leave a comment

Amazon is Coming to Australia and Retailers are Worried

They should be worried. As I discussed in my blog last week called The Blockbuster Effect, and countless previous blogs, you can’t expect, even at the bottom of the planet, to have the luxury of continuing doing business the same … Continue reading

Posted in Amazon, Apple Watch, Australia, Business, Customer Research, Customers, disruptive model, Gadgets, Gas prices, Loyalty, Maas, Marketing, Marketing apps, New retail ideas, People, Retail, retail apps, retail survival, retail systems, Shopping, SmartWatch | Tagged , , , , , , , , , , , , | Leave a comment

Raves and a little rant from Paihia to Auckland

On the weekend I had the distinct pleasure of being a guest speaker at the Northland National Road Carriers event in Paihia. It was great to have the pleasure to speak with and learn from people that have been on … Continue reading

Posted in Business, car safety, Customer Research, Customers, driver behavior, driver distraction, drivers, driving, driving app, Fleet Management, Freight App, GPS Tracking, Location Based Consultant, Motoring, safer driving, safer journeys, traffic, traffic congestion, Traffic Control, Traffic Information, Traffic Management, Traffic Optimization, truck safety, Trucks | Tagged , , , , , , , , , , , , , , | 2 Comments

Uber mocks Australian state’s stiff fines, takes away the Ubers

Imagine a world without Uber? Okay, now come back to 2016. Unless you are in Queensland, Australia. Sourced through Scoop.it from: mashable.com I arrived at Newark airport on my first trip to NYC at midnight. There was a sign above … Continue reading

Posted in Australia, BAU, Customer Outcome, Customers, disruptive model, driving, New York, New York Taxi, safer driving, taxi, taxi industry, taxis, uber | Tagged , , , , , , , , , , , , , , , , , , | 3 Comments

Traffic Congestion Costs Americans $124 Billion A Year, Report Says – Forbes

You are a critical part of the intelligent transport system (ITS), it’s just that many of you choose not to use it. Crazy isn’t it, when most of the information is available for free. Continue reading

Posted in congestion, Customers, GPS, holiday traffic, Intelligent Transport Systems, ITS, long weekend, real time traffic, traffic congestion | Tagged , , , , , | 1 Comment